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Beginner6 weeks
IT Support & Helpdesk
Technical support, troubleshoot systems, hardware repair, customer service skills, and ITIL practices.
Course Details
Technical support, troubleshoot systems, hardware repair, customer service skills, and ITIL practices.
What You'll Learn
- Hardware troubleshooting
- Software support
- Customer service skills
- ITIL framework training
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ICT Fundamentals
The ICT Fundamentals course introduces learners to the core concepts of Information and Communication Technology.
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Network Administration
Master networking protocols, IP addressing, network topology, and prepare for CCNA, Network+ certifications.
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Cloud Computing
Comprehensive AWS, Azure, and Google Cloud training including cloud architecture and deployment.
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